SDF-103302 : In custom triggers, you can now edit custom notifications in HTML mode.In non-ESM setup, SDAdmins can configure DR from Admin > General Settings > HA Configuration.In ESM setup, OrgAdmins can configure DR from ESM Directory > General Settings > HA Configuration.When a primary server is down, the secondary server takes over the primary server functions and serves the application. DR works by implementing a hot-standby system.
UBUNTU SOFTWARE CATEGORIES EMPTY PLUS
SD-104546 : ServiceDesk Plus crashes intermittently if Zia Category/Template prediction is enabled in build 13005 and later.ĭisaster recovery (DR) ensures availability of ServiceDesk Plus when a region or site is down during disaster.SD-103183 : In reply template list view, the number of records to display per page is reset after refreshing the page.
SD-103796 : Error thrown while saving request closure rules in non-English setups.SD-103593 : OutlookAddIn is not loading properly if SAML is configured.SD-104050 : Unable to save Field and Form Rules if more than 100 values are configured in Remove Options action.SD-104752 : Throttle limit to access the following URLs in ServiceDesk Plus-Endpoint Central integration is reached:.SD-103898 : Unable to import users and assets from CSV files in non-English setups.SD-104197 : When a non-SDAdmin technician updates the impact and urgency of a request via sectional edit/inline edit, the priority does not load as set in the priority matrix unless the edits are saved.SD-103522 : When two requests are created from the same email for different support groups, history is not captured in one of the requests if any automation rules are configured.SD-103440 : In Add Request form, group and technician lists do not load properly if the number of sites exceeds 100.SD-104094 : Unable to fetch asset field value in the request details page using Field and Form Rules.
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